Help

How can we help?

How it works

How does Spotd work?›

Spotd lets you book last-minute spots in Pilates and yoga classes in Dubai's boutique studios at a discount, when venues have spots left.

When can I book a class?›

A class opens for booking about 12 hours before it starts (an opening that would fall in the night moves to 11 PM or 7 AM). Before that, you may already see it with "Opens" and the time it opens.

Why does the price change?›

The closer the class, the bigger the discount: from -10% up to -40% in the last 2 hours. The price you see when you book is the price you pay.

Until when can I book?›

Until 40 minutes before the class starts, as long as spots are left.

Booking and cancelling

How do I book?›

Open a class and tap "Spot it". You need a Spotd account: sign up in a few seconds with your email.

Can I book for a friend?›

Each account books one spot per class. Your friend can create their own Spotd account and book the same class.

What's the cancellation policy?›

Free cancellation with a full refund up to 2h30 before the class, and always within 10 minutes of booking. Between 2h30 and 1h30 before, you get 50% back. Less than 1h30 before, or if you don't show up, there's no refund.

How do I cancel?›

Go to the Bookings tab, open your booking and tap Cancel. Please cancel as early as you can so someone else can take your spot.

How do I pay?›

You pay securely in the app when you book, at the Spotd price shown.

On the day

When should I arrive?›

Arrive 10 to 15 minutes before the class to check in and settle in.

What if I'm late?›

Each venue has its own rules for late arrivals. If you're running late, contact the venue directly.

I'm pregnant or injured, can I join?›

Please check with the venue and your doctor before booking. Spotd can't give medical advice.

Perks

What is Priority?›

Book 2 classes in a week (Monday to Sunday) and the whole next week, classes open for you 1 hour before everyone else. To keep it, book 2 classes again that week: with fewer than 2, you lose it the week after.

How do I get a -20% code?›

Do 10 classes in a calendar month and you get a personal -20% code for one class, valid until the end of the next month. You'll find it in Profile > Your perks, and we send you a notification.

How do I use my code?›

When you book, type it in the Promo code field and tap Apply. It works once, only on your account, and only if your 10 classes of that month were actually done (not cancelled).

About Spotd

Where is Spotd available?›

Spotd is in Dubai for now.

How do I find new spots?›

Venues add classes every day. Check Home and Explore, and add your favorite venues to find them quickly.

I run a fitness venue, how do I join?›

Apply from "Partner space" in the app. We usually reply within 24 hours. →

Still need help?

Our team is happy to help with anything booking-related.

Contact us